Shipping policy

SHIPPING POLICY

Last Updated: June 2026

Thank you for shopping with VOAOZ.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully completed.

Orders are not processed on weekends or public holidays.

Shipping Time

Estimated delivery times:

United States: 7–15 business days
Canada: 7–18 business days
United Kingdom: 7–15 business days
Europe: 7–18 business days
Australia & New Zealand: 7–18 business days
Other International Destinations: 10–25 business days

Please note that shipping times are estimates and may vary due to customs inspections, carrier delays, weather conditions, or peak shopping seasons.

Shipping Fees

Shipping fees are calculated and displayed during checkout before payment is completed.

Free shipping promotions may be offered from time to time and will be clearly indicated on the website.

Tracking Information

Once your order has been shipped, a shipping confirmation email with tracking information will be sent to you.

Customs Duties & Taxes

International customers may be responsible for customs duties, import taxes, or other fees imposed by their local authorities.

These charges are the responsibility of the customer.

Lost Packages

If your package appears lost or significantly delayed, please contact us at:

Email: ia.clothes@outlook.com

We will work with the shipping carrier to assist in resolving the issue.